What's the difference? Value add vs non-value add Value-Added Activities: Activities that directly contribute to meeting customer requirements or producing the final deliverable. If you remove them, the product or outcome would lose value. Non–Value-Added ActivitiesActivities that do not directly contribute to customer value or the final deliverable. They may still be necessary (like approvals or compliance), but they don’t increase the value of the product itself. #pmp #projectmanagement #pmi #