The North Carolina Disaster Case Management Program pairs survivors of Tropical Storm Helene with trained case managers who help connect them to the full range of local, state, and federal resources available. Whether it’s navigating housing assistance, replacing documents, or coordinating with FEMA, case managers act as advocates and guides throughout the recovery process at no cost to survivors. Steven Green, one of the case managers, recalls a case that’s stayed with him: A survivor who is ha
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