Unlike other Conversational AI platforms, Smart Intents draws from a customer’s existing identity data, in-app context, and expressed intent to surface the most relevant problem types. Smart Intents can take customers from problem to solution in seconds thanks to predefined workflows tied to the most common specific intents—that are confirmed by the customer ✨ Learn more here: https://hubs.li/Q02hxR6m0 #helpshift #customerexperience #smartintents #inapp #AI | Helpshift