Did you know that Calgary 9-1-1’s integrated system is a best practice model that allows emergency communications officers to work side-by-side and quickly pass on critical information between EMS, Police and Fire to promote faster response times and help ensure citizen and first responder safety? Working together side-by-side allows emergency communications officers to verbally pass on critical safety information, without experiencing any time delay. This can include notifying police of an urge
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The partnership between the Calgary Police Service, Calgary 911 & Distress Centre Calgary/211 Calgary sees call-takers from Calgary 911 & 211 co-located to work together to co-ordinate appropriate resources to callers experiencing non-emergency crises. By co-locating, call-takers are able to identify & provide the right resources to callers & divert the calls away from police & other emergency responders. 🌐 For more information about our commitment to transforming crisis response visit: Calgary
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The Calgary 911/211 Calgary co-location initiative sees call-takers from 211 Calgary and Area embedded into the Calgary 911 call floor to collaborate with 911 call-takers. This allows for Calgary 911 to divert non-emergency crisis calls away from emergency responders to highly-trained 211 call-takers who can direct callers to needed resources. 🌐 About the Calgary 911/211 Calgary co-location initiative, visit: https://www.calgary.ca/cps/commitment-to-anti-racism/crisis-response-transformation.ht
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Calgary council members will attend a special meeting Monday to debate the province's plans to consolidate the municipally run 911 dispatch services in Calgary, Lethbridge, Red Deer and the Regional Municipality of Wood Buffalo. Sarah Offin has details. | Global Calgary
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