"Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration

Meet George, a bus operator who has worked at the MTA for over 30 years! He helps riders get to where they need to go with a smile. He's one of the 12,000 bus operators who keep New York moving! | Metropolitan Transportation Authority - MTA

Our bus operators move millions of New Yorkers just like you every day. We've been hard at work since the summer, training hundreds of new operators and graduating a new class every two weeks. We asked a few folks from the newest graduating class what made them want to join the MTA and become a bus operator. Want to join the team that moves New York? Learn more about becoming a bus operator here: https://new.mta.info/careers/bus-operator | Metropolitan Transportation Authority - MTA