The nonfiction and novels we can’t stop thinking about. By The New York Times Books Staff Reading picks from Book Review editors, guaranteed to suit any mood. By The New York Times Books Staff Ann ...

ServiceNow CEO Bill McDermott said it is using AI to boost productivity and expects to hold overall headcount flat even as the company integrates acquisitions. The enterprise software maker reporter ...

ServiceNow's latest product announcements show how hardcore the company has become about embedding AI across its go-to-market strategy. ServiceNow senior vice president John Aisien, who oversees ...

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter in the terms a proud dad uses to talk about the art work his kids taped to ...

According to Thefly.com, UBS lowered its expectations for ServiceNow stock because it's less sure the company is in a more advantageous position to benefit from the AI computing boom than its software ...

UBS downgraded ServiceNow (NOW) to Neutral from Buy as it expects revenue beats for the next few quarters to be less than normal and current remaining performance obligations to decline slightly.

ServiceNow Inc. today announced a sweeping overhaul of its entire product lineup, saying that every single one of its services, platforms and products has been “AI-enabled” to enhance agentic ...

The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes deeper into enterprise AI operations. ServiceNow is rolling out a broad ...

ServiceNow's durable asset is its Configuration Management Database, the operational blueprint that holds the organization together. That's because at this stage, artificial intelligence alone isn't ...

ServiceNow is exceptionally positioned to benefit from enterprise AI adoption, countering 'SaaSpocolypse' fears with robust, integrated AI capabilities. NOW’s AI platform addresses key enterprise pain ...

ServiceNow's CEO is committed to staying through 2030 amid AI concerns. Bill McDermott is betting big on ServiceNow stock, says AI is not a threat. ServiceNow reported strong revenue growth and ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...