From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Active exploitation of newly disclosed SolarWinds Web Help Desk vulnerabilities is underway, with attackers rapidly weaponizing internet-exposed instances for remote code execution and follow-on ...

CISA has warned SolarWinds Web Help Desk users that a remote code execution (RCE) vulnerability, patched by the vendor last week, is being actively exploited. CVE-2025-40551 was added to CISA’s Known ...

Attackers are exploiting a critical SolarWinds Web Help Desk bug - less than a week after the vendor disclosed and fixed the 9.8-rated flaw. That's according to America's lead cyber-defense agency, ...

SolarWinds has released security updates to patch critical authentication bypass and remote command execution vulnerabilities in its Web Help Desk IT help desk software. The authentication bypass ...

CISA has flagged a critical SolarWinds Web Help Desk vulnerability as actively exploited in attacks and ordered federal agencies to patch their systems within three days. SolarWinds has released ...

On the Ground A journalist was physically present to report the article from some or all of the locations it concerns. Subject Specialist The journalist and/or newsroom have/has a deep knowledge of ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

In this build, I’m walking you through how to create a sleek, L-shaped desk using just 3/4" plywood and some smart design techniques. With Mid-Century Modern influence and a focus on clean lines, this ...