Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. I’ve been writing and ...

Mo Gawdat warns that AI disrupts capitalism, threatening jobs and wages. Capitalism relies on human labor, but AI threatens that foundation, he argues. Gawdat suggests AI could lead to economic ...

I’ve been an early adopter of Google’s smart home ecosystem, using their devices and assistants since the very first iteration. But it’s safe to say that for the longest time, the promise of a digital ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

China has executed 11 members of a notorious mafia family that ran scam centres in Myanmar along its north-eastern border, state media report. The Ming family members were sentenced in September for ...