Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at ...

Cloud communications provider Twilio announced a bevy of new products and platform updates at its annual developer and customer conference on Wednesday. The new products include a conversational AI ...

Twilio’s Engagement Cloud, its suite of products for building new customer experiences, is about to get a new feature, TechCrunch has learned. The company plans on launching the beta of a full contact ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Cloud communications platform-as-a-service company Twilio Inc. is flexing its muscle in the contact center market with the launch of a service called Twilio Flex. The company said Flex is a platform ...

This marks the first of three launches in 2024 where Twilio will natively embed Segment into Twilio’s Communication products Twilio (NYSE: TWLO), the customer engagement platform that drives real-time ...

In a world where your call is important to us, one cloud-enabled platform claims full programmability for its contact centre smarts that can save the world with instant deployment. Ok, ok, so Twilio ...

A successful new offering shows how the tech stock gets ahead by listening to the people who use its products. Prior to Flex, developers were using Twilio's platform to build contact centers from ...

SAN FRANCISCO--(BUSINESS WIRE)--Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Twilio has ...