At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Sarasota County has launched a new $5 million computer-aided dispatch (CAD) system to improve emergency response times. The new system replaces a 20-year-old platform and provides real-time ...

The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

LIVINGSTON COUNTY, MI – Livingston County will receive a $495,000 federal grant to purchase a new computer-aided dispatch system for its emergency services, the U.S. Department of Agriculture ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental health crisis last summer.The failure left first responders unable to secure an ...