In this week’s No Jitter Midroll (NJM), we focus on one aspect of ServiceNow’s Xanadu platform update: AI Agents. “With ServiceNow AI Agents, we are announcing our vision to leverage AI agents that ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...

Indeed, in September 2024, ServiceNow initiated its AI agent foray with the Xanadu platform. Two days later, Salesforce announced its agentic AI platform, Agentforce (replacing Einstein). Since then, ...

‘What we are focused on is AI agents that are running across the ServiceNow platform, that are running all the way across your enterprise: north, south, east, west. This is because the kind of tasks ...

Yet, traditional ITSM frameworks often rely heavily on manual processes that create inefficiencies, accuracy issues, and slow resolution times. As organizations scale and user demands grow more ...

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...

WASHINGTON--(BUSINESS WIRE)--ServiceNow Government Forum — At its annual Government Forum today, ServiceNow announced powerful new solutions to deliver mission-critical outcomes for the public sector ...