Salesforce has announced three new ways that it is deepening its strategic partnership with Apple. The effort builds on a strategy that kicked off between the two companies in 2018. The first ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

This week during its TrailblazerDX 2022 conference, Salesforce announced a new set of low-code developer tools and integrations intended to bring Slack and Salesforce’s broader software portfolio ...

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...

‘It provides us with some tailwinds that should be able to help us bring more integrated solutions together for customers,’ said Andrew Vose, co-founder and CEO of CopperHill Consulting, an AWS Select ...

Salesforce Inc. is folding generative artificial intelligence capabilities into Anypoint Code Builder, an integration platform from its MuleSoft subsidiary, the company announced today. Citing its own ...

SAN FRANCISCO--(BUSINESS WIRE)--PandaDoc, a leading provider of document management software, has announced a major update to its CPQ suite with the release of PandaDoc Configure, Price, Quote (CPQ) ...

Usage data infrastructure leader m3ter today announced enhancements to its m3ter Connector for Salesforce on the Salesforce AppExchange to enable seamless integration with Revenue Cloud Advanced (RCA) ...

Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work. Slack announced on Sept. 16 the rollout of several new ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--HG Insights ®, the global leader in technology intelligence, has updated its Salesforce integration application with its recently-launched Platform 2.0. The ...