Tulip and Salesfloor today announced a strategic merger to form a combined company under the Tulip brand, establishing the largest global provider of AI-powered, human-centric customer engagement ...

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

Coresight Research survey commissioned by Zebra Technologies shows store operations would benefit most from equipping employees with a mobile device and modern software applications LINCOLNSHIRE, Ill.

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

A comprehensive report comprised of two complementary studies produced by Zebra — the 18th Annual Global Shopper Study — indicates that shopper satisfaction is on the decline while retail associates ...