For many consumers, the concept of self-checkout is a welcome idea. It eliminates the need to interact with a store associate, and the technology gives shoppers a sense of control over that final ...

Technological innovation used to land squarely in the realm of Silicon Valley startups — a dream investment made possible only by the bold, the risky, the disruptors. For retailers, that perception is ...

Customers may be drawn to the autonomy and time savings scan-and-go checkout promises, but distractions ranging from rambunctious kids to in-store signage increase the chance they'll forget to scan ...