Connection Telecom, the leading cloud-based PBX/call centre provider, has acquired FatBudgie, itself a cloud PBX provider for business and a market leader in the SME/SOHO segment. Sacha Matulovich, ...

Even for most microbusinesses, a single phone line isn’t enough. You may need to answer customer inquiries, provide direct extensions for all employees and handle other unique needs. To handle each of ...

Before the internet, if you wanted business phone system features like call forwarding, hunt groups and voicemail for your business, you had to invest in an expensive, bulky PBX system. Plus, you had ...

Describe the various call types in a VoIP network. Configure analog voice interfaces as new devices are introduced into the voice path. Configure dial peers so you can add call routing intelligence to ...