arises when raising difficult topics. This universal challenge affects professional settings, personal relationships, and social interactions alike, creating barriers to effective communication when ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Penn State's Holocaust, Genocide, and Human Rights Education Initiative offers training for K-12 educators to effectively ...

Recently, a colleague of mine shared an anecdote where he presented for 45 minutes to an online audience before anyone let him know that his slides were not showing up on screen. As it turns out, many ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Navigating difficult conversations with children can be a daunting task for many parents. A mom recently gained attention online for highlighting a critical step that she believes is often overlooked ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Offering fresh strategies and an updated format, our professional learning guide, Teaching Strategies: PD for Navigating Difficult Conversations, equips you with everything you need to make all your ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...