When something that was out of your control goes wrong with your phone, the typical process involves making sure your warranty is still active and either getting it repaired or having a replacement ...

Update: We've received more clarification from LG on its policy for repairing phones with the issue. You can read it in the comment below. Original: LG G4 owners with a broken, constantly-booting ...

LG Electronics seems to be taking the unusual step of issuing full refunds to Nexus 5X owners who find their handsets stuck in an endless reboot cycle. Typically a customer could expect a refurbished ...

If you have an LG Nexus 5X bought from the US, you might be among the unlucky few whose devices have been stuck in a boot loop. This basically renders the handset unusable, since it never successfully ...

LG settled a class-action lawsuit with certain owners of its smartphones, promising them a rebate or reimbursement for every device they owned affected by the bootlooping issue. Now, a letter shared ...

A number of owners of the Nexus 5X smartphone have reported a problem with the device on Reddit. The issue appears to cause the handset to enter a boot loop, rendering the phone unusable. This problem ...