Of the many kinds of people in the workplace, one stands out to Shizu Okusa as a major red flag. It's someone who communicates poorly, especially during a conflict or disagreement, says Okusa, founder ...

In a world of constant change, the organizations that outperform will not be those that communicate the most, but those that communicate with precision.

Frontline workers, as well as many other non-wired employees, often depend on their managers for company communications. The manager cascade is the recognized default in most companies, because it ...