Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

Family tensions can test even the most patient individuals, particularly when one becomes the designated mediator. Research suggests that nearly 65 percent of adults experience significant family ...

We all have different needs in conflict, understanding this is the first step. Source: BorisJovanovic/iStock In relationships, many of us are drawn to people who are different from ourselves — as the ...