Communicating with all those employees sitting in front of computers is easy. But if your workforce includes employees in manufacturing, retail, hospitality or healthcare, you may have to work a ...

How we communicate with each other shapes our shared daily work and studies. With the new "Guide to Inclusive Communication", ETH Zurich is now providing a concise orientation tool that shows how to ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

The best communicators draw on what is needed in a given moment, for a given audience. This often is a mix of objectivity, facts, emotion, and connection. Some researchers have categorized and studied ...

As this column approaches its third birthday in the coming weeks, the barrage of story pitches I receive on a daily basis causes me to stop and consider meta observations about diversity in journalism ...

We live in an age of great sensitivity to language–some might even say hyper-sensitivity. While being too “politically correct” might cause some people to roll their eyes, you ignore individual ...

In December 2021, the American Chemical Society released the ACS Inclusivity Style Guide, a guide on inclusive language and images. The aim was to help ACS staff and members communicate in ways that ...

Inclusive excellence has been a guiding principle of the College of Communication, Media, Design and Information (CMDI) since our inception in 2015. CMDI brings students, staff and faculty together ...