Fiber phone lines are switching first, but copper connections will follow as Plain Old Telephone Service is on its last legs.

Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city ...

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

Lynn Keillor’s landline telephone — her only phone — went dead on Dec. 4. She’s gone round and round with CenturyLink since, getting several reassurances her service would soon return. It hasn’t. “I ...

CenturyLink has asked Minnesota regulators to eliminate or modify what it calls archaic telephone rules — at the same time two state agencies say the company is violating those regulations and several ...

CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.

N.C. (WITN) - An Eastern Carolina community that went without phone service for nearly a month is able to take calls again. A CenturyLink spokesperson said a technical issue caused a phone outage and ...

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

The Montana Public Service Commission has launched an investigation into the service quality provided to Montana customers by CenturyLink, the nation’s third-largest telecommunications company. The ...

The advent of the internet era took the world by storm. Where letters and telegrams used to take ages to deliver, the internet turned the whole picture around. The world now is pretty much an advanced ...